Frequently Asked Questions
Find answers to common questions about our mobile toilet rental services.
Search FAQs
Categories
What areas do you serve?
We serve multiple counties including Nairobi, Nakuru, Naivasha, Kiambu, Narok, Nyandarua, Laikipia, and Gilgil. We also cover surrounding areas.
General QuestionsHow far in advance should I book?
We recommend booking at least 3–7 days in advance for events, especially during peak seasons. For last-minute requests, please call us directly to check availability.
Booking & DeliveryWhat is included with the standard toilet rental?
Our standard unit includes a dedicated attendant, free toiletries (soap, tissue), air freshener system, basic handwashing station, and ventilation system.
Our ServicesDo you provide toilet attendants during events?
Yes, we can provide professional attendants to ensure cleanliness and restocking during your event. This service is optional and can be added during booking.
Maintenance & HygieneWhat payment methods do you accept?
We accept M-Pesa, bank transfers, and cash payments. Corporate clients may arrange for invoice payments with prior agreement.
Pricing & PaymentsWhat makes your VIP toilets different?
Our VIP units feature premium toiletries, luxury handwashing stations with mirrors, interior lighting, enhanced ventilation, and more spacious designs - perfect for weddings and corporate events.
Our ServicesIs there a minimum rental period?
We offer flexible rental periods from daily to monthly. There is no strict minimum, but we have a 1-day minimum charge for all rentals.
Booking & DeliveryWhat types of mobile toilets do you offer?
We offer standard, executive VIP, and wheelchair-accessible mobile toilet units to cater to different event and site needs.
Our ServicesCan I hire toilets for just one day?
Absolutely. We offer flexible hire durations including single-day, weekend, and long-term rentals depending on your needs.
Our ServicesAre your toilets suitable for remote or off-grid locations?
Yes, our mobile toilets are fully self-contained and do not require external plumbing or electricity, making them ideal for off-grid use.
Our ServicesIs a deposit required to confirm booking?
Yes, we typically require a 50% deposit to confirm your booking. The balance is due before or upon delivery unless otherwise arranged.
Booking & DeliveryAre there discounts for bulk or long-term rentals?
Yes, we offer discounted rates for large orders or long-term rentals. Contact our sales team for a custom quote.
Pricing & PaymentsDo your prices include delivery and setup?
Setup is fully included in our pricing. However, delivery charges vary depending on the distance to your location. We’ll provide a clear quote with the delivery fee based on your site.
Pricing & Payments